Shipping Policy

At Fiorenzo, we’re committed to delivering your orders quickly and securely. Please review our shipping policy below to understand how we handle processing and shipping.

Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

Shipping Time & Delivery

  • Standard Shipping: 5–10 business days (depending on location)

  • Express Shipping: 2–5 business days (where available)

  • Delivery times may vary based on your location and external factors such as weather or courier delays.

Shipping Charges

  • Shipping fees are calculated at checkout based on your location and selected shipping method.

  • We offer free standard shipping on orders over [insert threshold, e.g., $100].

Shipping Locations

  • We currently ship to [insert countries/regions Fiorenzo delivers to].

  • For international orders, customs duties or import taxes may apply and are the responsibility of the customer.

Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number so you can follow your delivery.

Missing or Delayed Orders

  • If your order is delayed or appears lost, please contact us at [insert support email] with your order number. We'll assist you in tracking it or arranging a resolution.

Address Accuracy

  • Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses.

What is Fiorenzo?

Fiorenzo is a fashion-forward clothing brand offering premium quality apparel designed to combine elegance, comfort, and style.

How do I place an order?

Simply browse our collections, select your desired item, choose the size and color, and click “Add to Cart.” Proceed to checkout to complete your order.

How long does delivery take?

Orders are usually processed within 1–2 business days. Local delivery takes 3–5 working days, while international delivery may take 7–15 working days.

Can I exchange or return an item?

Yes, we offer exchanges and returns within 7 days of receiving your order. Items must be unused, unwashed, and in original condition.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor your package in real-time.

What if I received a damaged or incorrect item?

We apologize for the inconvenience. Please contact our support team within 48 hours of delivery and we’ll resolve the issue promptly.