FAQ'S
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What is Fiorenzo?
Fiorenzo is a fashion-forward clothing brand offering premium quality apparel designed to combine elegance, comfort, and style.
How do I place an order?
Simply browse our collections, select your desired item, choose the size and color, and click “Add to Cart.” Proceed to checkout to complete your order.
How long does delivery take?
Orders are usually processed within 1–2 business days. Local delivery takes 3–5 working days, while international delivery may take 7–15 working days.
Can I exchange or return an item?
Yes, we offer exchanges and returns within 7 days of receiving your order. Items must be unused, unwashed, and in original condition.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use it to monitor your package in real-time.
What if I received a damaged or incorrect item?
We apologize for the inconvenience. Please contact our support team within 48 hours of delivery and we’ll resolve the issue promptly.